Helpdesk

[pc] Fank x720

Mon, 28 Jan 2008 13:13:26 EST

Status: Closed

E-mail: frank@bard.edu

Phone: 720

She+is+hearing+a+hum+from+her+tower+and+she+just+called+back+to+say+she+tilted+her+system+and+then+back+again+and+the+hum+went+away.+So+must+have+been+a+cable+loose+on+the+fan.+all+fixed.+-PKB

This call was sent to: Vince,Joe

[network] Whalen x7816

Tue, 14 Jul 2009 11:58:14 EST

Status: Open

E-mail: whalen@bard.edu

Phone: 7816

Needs+network+jack+installed+for+new+copier%2Fscanner.++B%26G%2FJim+Gallegher+has+been+notified.%0D%0AMarilyn%3A++Anything+else%3F%0D%0A-r

This call was sent to: Marilyn

[network] Helpdesk x7500

Fri, 04 Sep 2009 11:32:23 EST

Status: Open

E-mail: defranco@bard.edu

Phone: 7500

It+will+be+labeled+with+a+note+that+says+its+not+working.%0D%0A

This call was sent to: Marilyn

[mis] Leonard x7211

Thu, 29 Oct 2009 13:40:03 EST

Status: Open

E-mail: leonard@bard.edu

Phone: 7211

nancy+is+trying+to+generate+a+report+on+rosters%2C+as+she+says+she%27s+done+in+the+past.+says+it+generated+nothing.%0D%0A%0D%0Awill+be+in+her+office+until+about+3%3A30pm.

This call was sent to: Sean,MIS

[pc] Davis x7512

Fri, 06 Nov 2009 11:44:33 EST

Status: Open

E-mail: edavis@bard.edu

Phone: 7512

CP3525N%0D%0A%0D%0AEleanor+needs+the+color+laser+printer+networked+so+that+everyone+%28pc%2Fmac%29+can+use+it.+%0D%0A%0D%0Acurrently%2C+linked+to+her+computer+only.%0D%0A%0D%0Aadding+marilyln%2C+because+a+new+jack+may+be+needed%2C%0D%0Aadding+paul%2C+because+she+says+they+are+migrating+to+all+macs+eventually.

This call was sent to: Paul,Vince,Joe,Marilyn,Richard

[pc] Cassidy x7098

Fri, 20 Nov 2009 10:38:21 EST

Status: Open

E-mail: cassidy@bard.edu

Phone: 7098

called+in+by+student+working+using+computer+outside+of+tessa+and+julie%27s+office.%0D%0A%0D%0Aoffice+2000%0D%0Aword+not+opening..+freezes+when+trying+to+open.

This call was sent to: Vince,Joe

[mac] Soper x7505

Fri, 20 Nov 2009 16:30:37 EST

Status: False Alarm

E-mail: soper@bard.edu

Phone: 7505

it%27s+actually+firefox...+had+oracle+open+for+banner+and+got+a+grey+screen+from+firefox+freezing.+says+he+unplugged%2C+forced+shut+down%2C+and+still+has+the+grey+screen.%0D%0A%0D%0A%2A%2A%2Amatt+says+he+fixed+it+by+forcing+it+down+several+times.+not+sure+why+it+happened+in+the+first+place.%0D%0A

This call was sent to: Paul